Our Policy

HAPPIN PRIVACY POLICY

Last Updated: 2 October 2024

INTRODUCTION

This Privacy Policy describes the types of personal information Happin, under VALUSA LLC (collectively, “Happin,” “we,” “us,” or “our”), collects, how we use, disclose, protect, and retain such information through our websites, social media pages, email, text, mail, and any offline business interactions you have with us (collectively, our “Services”). It also explains your privacy choices and rights, as well as how to exercise them.

By accessing or using our Services, you signify your acceptance of this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

The following sections serve as Happin’s Notice at Collection under applicable US privacy laws, including the California Consumer Privacy Act (“CCPA”).

COLLECTION OF PERSONAL INFORMATION

Happin collects and processes various types of personal information, including information that can identify you personally. We collect this information directly from you, through automated collection technologies, from other sources, or derive it based on other data we collect, as described below.

In the past twelve (12) months, we have collected the following categories of personal information:

  • Identifiers: Name, unique personal identifier, and similar identifiers
  • Demographic Data: Age range and gender
  • Contact Information: Billing address, delivery address, email, and phone number
  • Commercial or Transaction Data: Details of purchases, returns, exchanges, and product preferences
  • Device and Network Data: IP address, browser type, and other technical information
  • Usage Data: Information about how you use our Services
  • Account Data: Account creation date and login data
  • Behavioral and Preference Data: Preferences based on your interactions with our products and services
  • Marketing and Communication Data: Your preferences for receiving marketing messages
  • User Content: Reviews and other content provided by you
  • Audio, Electronic, Visual, or Similar Data: Customer service call recordings

We may also collect personal information from business contacts, vendors, contractors, and ambassadors to manage our business relationships and the Happin ambassador program.

USE OF PERSONAL INFORMATION

We and our service providers use your personal information for the following purposes:

  • Fulfillment of orders and processing returns or exchanges
  • Customer service and support
  • Communicating with you regarding orders, promotions, or product updates
  • Managing your Happin account
  • Sending marketing communications based on your preferences
  • Improving our products and services
  • Fraud prevention and security purposes
  • Compliance with legal obligations

DISCLOSURE OF PERSONAL INFORMATION

We do not share your personal information with third parties for marketing purposes, nor do we use tracking technologies like cookies. However, we may share your personal information with the following categories of service providers to ensure proper functioning of our Services:

  • Service Providers: To process orders, deliver products, and provide customer service (e.g., Shopify, Stripe)
  • Legal Compliance: To comply with legal obligations or in response to lawful requests

Happin does not “sell” or “share” your personal information as defined by the CCPA. Some state laws may classify certain data-sharing activities as "sales" or "sharing" for advertising purposes.

INCENTIVES PROGRAM

Happin offers certain incentives, such as discounts, to customers who subscribe to our mailing list or participate in specific programs. Participation is voluntary, and you can opt out at any time. Your personal information will be used to provide these benefits and in accordance with this Privacy Policy.

RETENTION OF PERSONAL INFORMATION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

YOUR CHOICES AND LEGAL RIGHTS

You have choices regarding your personal information. You can:

  • Opt-Out of Marketing Communications: By following the instructions provided in our emails or contacting us directly.
  • Access, Update, or Delete Your Information: Submit a request to access, correct, or delete your personal information.
  • Opt-Out of Targeted Advertising: Manage your preferences through browser settings or by contacting us.

INTERNATIONAL SALES

We currently sell products in the United States, Canada, and the United Kingdom. If you are a resident of the UK, Canada, or any other country with privacy regulations, you have additional rights under those laws, including the General Data Protection Regulation (GDPR) in the European Union and the UK Data Protection Act. Please contact us to exercise your rights in these regions.

CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

VALUSA LLC (Happin)
2105 Vista Oeste ST
Albuquerque, NM 87120
USA
Email: sendy@valusa.us